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Value Engineering Glossary

Key terms and definitions for value engineering, ROI analysis, and business case creation. Search or browse by category.

57
Terms
5
Categories

Financial Metrics(14)

ROI (Return on Investment)

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A financial metric that calculates the percentage return on an investment relative to its cost. Formula: ((Gain from Investment - Cost of Investment) / Cost of Investment) x 100.

TCO (Total Cost of Ownership)

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The complete cost of acquiring, operating, and maintaining an asset or solution over its entire lifecycle, including hidden and indirect costs.

NPV (Net Present Value)

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The difference between the present value of cash inflows and outflows over a period of time, used to analyze profitability of investments.

Payback Period

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The time required to recover the cost of an investment through the returns or savings it generates.

IRR (Internal Rate of Return)

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The discount rate that makes the net present value of all cash flows equal to zero. Used to evaluate the attractiveness of an investment or project.

EBITDA

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Earnings Before Interest, Taxes, Depreciation, and Amortization. A measure of a company's operating performance and profitability before non-operating expenses.

Break-Even Point

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The point at which total revenue equals total costs, resulting in neither profit nor loss. Critical for understanding when an investment will start generating returns.

Cash Flow

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The net amount of cash moving into and out of a business. Positive cash flow indicates more money coming in than going out.

Discounted Cash Flow (DCF)

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A valuation method that estimates the present value of an investment based on its expected future cash flows, adjusted for the time value of money.

CapEx (Capital Expenditure)

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Funds used by a company to acquire, upgrade, or maintain physical assets such as property, buildings, or equipment. Typically one-time or infrequent expenses.

OpEx (Operating Expenditure)

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Ongoing costs for running a product, business, or system. Includes rent, utilities, salaries, and subscription costs.

Cost-Benefit Analysis

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A systematic approach to estimating the strengths and weaknesses of alternatives by comparing the costs and benefits of each option.

Gross Margin

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The difference between revenue and cost of goods sold, expressed as a percentage of revenue. Indicates how much profit is made on each dollar of sales before operating expenses.

Profit Margin

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The percentage of revenue that remains as profit after all expenses are deducted. A key indicator of a company's financial health and efficiency.

Value Engineering(13)

Value Engineering

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A systematic method to improve the value of products or services by examining function and cost. In B2B sales, it refers to the practice of quantifying and communicating business value to support purchasing decisions.

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Value Driver

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A business factor or capability that creates measurable value, such as cost reduction, revenue increase, or risk mitigation.

Business Case

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A documented justification for undertaking a project or initiative, typically including financial analysis, risk assessment, and expected outcomes.

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Value Proposition

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A clear statement that explains how a product or service solves customer problems, delivers benefits, and why customers should choose it over competitors.

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Value Realization

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The process of achieving and measuring the actual benefits and outcomes promised during the sales process after implementation.

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Time to Value (TTV)

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The duration between when a customer purchases a solution and when they start experiencing its benefits. Shorter TTV increases customer satisfaction and reduces churn risk.

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Cost Avoidance

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Actions taken to prevent future costs from occurring, such as avoiding the need for additional headcount or preventing system failures.

Cost Savings

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The reduction of existing costs through efficiency improvements, renegotiations, or process changes. Unlike cost avoidance, these are measurable reductions to current spending.

Benefit Quantification

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The process of assigning monetary values to the expected benefits of a solution, making abstract value concrete and comparable.

Risk Mitigation Value

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The quantified value of reducing business risks such as security breaches, compliance failures, or operational disruptions.

Gap Analysis

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A comparison between current state and desired future state to identify the steps needed to achieve business objectives.

Baseline

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The current state measurement against which improvements and ROI are calculated. Essential for demonstrating value post-implementation.

Benchmark

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A standard or point of reference against which performance can be measured, often derived from industry averages or best practices.

Value Selling(12)

Value Hypothesis

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An assumption about the value a solution will deliver to a customer, which can be validated through discovery and analysis.

Economic Buyer

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The decision-maker with budget authority who ultimately approves or rejects a purchase based on business value.

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Champion

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An internal advocate within the prospect's organization who believes in your solution and actively promotes it to other stakeholders.

Pain Point

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A specific problem or challenge that a prospect is experiencing that your solution can address. Identifying pain points is crucial for value-based selling.

Discovery Call

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An initial sales conversation focused on understanding the prospect's challenges, goals, and current situation to identify opportunities for value creation.

Stakeholder Mapping

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The process of identifying and analyzing all individuals involved in or affected by a purchasing decision, including their roles, influence, and concerns.

Competitive Differentiation

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The unique value or capabilities that distinguish your solution from competitors, providing compelling reasons for customers to choose you.

Win Rate

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The percentage of sales opportunities that result in closed deals. A key metric for measuring sales effectiveness and forecasting.

Sales Cycle

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The complete process from initial contact with a prospect to closing the deal. Understanding sales cycle length helps with forecasting and resource planning.

Deal Velocity

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The speed at which opportunities move through the sales pipeline. Higher velocity typically indicates more efficient sales processes and stronger value propositions.

Qualified Lead

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A prospect that has been evaluated and determined to have the need, budget, authority, and timeline to potentially become a customer.

Decision-Making Unit (DMU)

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The group of individuals within an organization who collectively participate in the purchasing decision, each with different roles and criteria.

Sales Methodologies(8)

MEDDIC

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A B2B sales qualification framework: Metrics, Economic Buyer, Decision Criteria, Decision Process, Identify Pain, Champion. Used to qualify opportunities and forecast accurately.

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MEDDICC

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An extended version of MEDDIC that adds Competition to the framework, helping sales teams understand and address competitive threats.

BANT

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A sales qualification framework: Budget, Authority, Need, Timeline. Helps determine if a prospect is ready and able to purchase.

Solution Selling

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A sales methodology focused on understanding customer problems first, then positioning products as solutions to those specific challenges.

Challenger Sale

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A sales methodology where reps teach prospects something new about their business, tailor messaging to stakeholders, and take control of the sale.

Consultative Selling

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A sales approach that prioritizes understanding customer needs through dialogue, positioning the salesperson as a trusted advisor rather than a product pusher.

SPIN Selling

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A questioning framework: Situation, Problem, Implication, Need-payoff. Designed to uncover buyer needs and demonstrate value through strategic questioning.

Value Selling Framework

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A methodology that focuses on quantifying and communicating the business value of a solution rather than competing on features or price.

Business Case & ROI(10)

Executive Summary

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A concise overview of the business case highlighting key findings, recommendations, and expected outcomes for time-constrained decision-makers.

Success Metrics

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Specific, measurable indicators used to evaluate whether a project or initiative has achieved its intended outcomes and delivered expected value.

KPI (Key Performance Indicator)

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A measurable value that demonstrates how effectively an organization is achieving key business objectives. Essential for tracking ROI realization.

Implementation Plan

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A detailed roadmap outlining the steps, timeline, resources, and responsibilities required to deploy a solution and achieve expected outcomes.

Risk Assessment

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The systematic process of identifying, analyzing, and evaluating potential risks that could impact project success or ROI achievement.

SWOT Analysis

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A strategic planning framework examining Strengths, Weaknesses, Opportunities, and Threats to inform decision-making and business case development.

Proof of Concept (POC)

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A small-scale trial or demonstration to verify that a solution can deliver the expected value and outcomes before full implementation.

Total Value of Ownership (TVO)

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A comprehensive view that combines TCO with the total benefits delivered, providing a complete picture of an investment's value over time.

Sensitivity Analysis

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A technique for testing how different values of input variables affect outcomes, helping stakeholders understand the range of potential ROI scenarios.

ROI Model

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A structured financial framework that calculates expected returns by mapping solution capabilities to business outcomes and quantifying their impact.

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