Terms of Use
Last updated: 6 May 2026
These Terms of Use ("Terms") govern your use of the ValueNova website at valuenova.ai (the "Site"). By using the Site, you agree to these Terms. If you do not agree, please do not use the Site.
1. About these Terms
These Terms apply only to your use of the Site as a visitor.
If you are a customer of ValueNova's services, your use of those services is governed by your organisation's Master Services Agreement with ValueNova, not by these Terms. Where there is any conflict between these Terms and your Master Services Agreement, the Master Services Agreement takes precedence in respect of the services.
2. About us
The Site is operated by ValueNova Limited, a private limited company incorporated in England and Wales (company number 16936135), with its registered office at 71-75 Shelton Street, Covent Garden, London WC2H 9JQ.
For any questions about the Site or these Terms, please contact.
3. Permitted and prohibited use
You may use the Site for lawful, personal, and non-commercial purposes, and to learn about ValueNova's products and services. You agree not to:
- use the Site in any way that breaches any applicable law or regulation;
- attempt to gain unauthorised access to the Site or any related systems;
- introduce malicious code, viruses, or other harmful technologies;
- scrape, crawl, or extract data from the Site by automated means beyond what is permitted by our
robots.txt; - copy, reproduce, distribute, modify, or create derivative works of the Site or its content, except as expressly permitted by these Terms;
- impersonate any person or misrepresent your affiliation with any person or entity; or
- use the Site to send unsolicited marketing communications.
4. Intellectual property
The Site and all content on it (including text, graphics, logos, images, designs, software, and trade marks) are owned by ValueNova or our licensors and are protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to view and use the Site for your personal and business information purposes only. All other rights are reserved.
The "ValueNova" name and logo are trade marks of ValueNova Limited. You may not use them without our prior written consent, except for fair-use referential mentions (such as in news articles).
5. Information on the Site
The information on the Site is provided for general information only. It may not be complete or up to date and should not be relied on as professional advice. ValueNova makes no representations or warranties about the accuracy, completeness, or suitability of any information on the Site for any particular purpose.
6. Links to other sites
The Site may contain links to third-party websites. We do not control those websites, and we are not responsible for their content or practices. Inclusion of a link does not imply endorsement.
7. Submissions
If you submit content to the Site (for example via a contact form), you confirm that you have the right to do so, that the content is accurate, and that it does not breach any third party's rights. You grant us a non-exclusive, royalty-free, worldwide licence to use the content for the purposes of operating the Site and responding to your enquiry.
8. Disclaimer of warranties
To the fullest extent permitted by law, the Site is provided "as is" and "as available" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, or that the Site will be uninterrupted, error-free, or secure.
This disclaimer does not affect any rights you have as a consumer that cannot be excluded by law, and it does not exclude or limit our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under English law.
9. Limitation of liability
To the fullest extent permitted by law, ValueNova will not be liable for any indirect, special, incidental, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or in connection with your use of the Site, even if we have been advised of the possibility of such damages.
Our total liability to you in connection with these Terms or your use of the Site will not exceed £100.
This Section 9 does not exclude or limit our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited under English law.
10. Privacy and cookies
Your use of the Site is also governed by our Privacy Policy and Cookies Policy. By using the Site, you consent to the collection and use of information in accordance with those policies.
11. Changes to these Terms or the Site
We may update these Terms from time to time. The "Last updated" date at the top reflects the latest revision. Continued use of the Site after a change constitutes acceptance of the updated Terms.
We may also modify or discontinue the Site at any time, with or without notice. We are not liable to you or any third party for any modification, suspension, or discontinuation of the Site.
12. Suspension or termination of access
We may, in our reasonable discretion, suspend or terminate your access to the Site if you breach these Terms or use the Site in a way that we consider harmful, unlawful, or otherwise inappropriate. We will give reasonable notice where practicable.
13. Governing law and jurisdiction
These Terms are governed by and construed in accordance with the laws of England and Wales. Any dispute arising out of or in connection with these Terms is subject to the exclusive jurisdiction of the courts of England and Wales, except that ValueNova may seek emergency or interim injunctive relief in any court of competent jurisdiction.
14. Contact
If you have any questions about these Terms, please contact:
ValueNova Limited
71-75 Shelton Street
Covent Garden, London WC2H 9JQ