Terms of Service
Last updated: January 2, 2026
1. Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you and ValueNova ("Company," "we," "us," or "our") concerning your access to and use of the ValueNova website and services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our services.
2. Scope and Applicability
These Terms govern your use of the Valuenova.ai website and any publicly available or self-serve services provided through it. They apply to visitors, registered users, and customers accessing features directly through this website.
If you access ValueNova software or services under a signed enterprise agreement (including any Master Services Agreement, Software Licence Agreement, Data Processing Agreement, or similar contractual arrangement), your use of those services is governed exclusively by the terms of that agreement. In the event of any conflict between these Terms and any such enterprise agreement, the enterprise agreement shall prevail.
Nothing in these Terms is intended to override, replace, or limit any rights or obligations established under a separate written contract between you (or your organisation) and ValueNova.
3. Description of Services
ValueNova provides an AI-powered platform for creating business cases, value assessments, and ROI calculations. Our services include tools for building reusable value blueprints, guided discovery processes, and generating presentation-ready deliverables. The specific features and functionality available to you may depend on your subscription plan.
4. User Accounts
To access certain features of our services, you may be required to create an account. When you create an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Maintain the security and confidentiality of your login credentials
- Accept responsibility for all activities that occur under your account
- Notify us immediately of any unauthorized use of your account
We reserve the right to suspend or terminate your account if any information provided proves to be inaccurate, false, or in violation of these Terms.
5. Acceptable Use
You agree not to use our services to:
- Violate any applicable laws, regulations, or third-party rights
- Upload or transmit viruses, malware, or other malicious code
- Interfere with or disrupt the integrity or performance of our services
- Attempt to gain unauthorized access to our systems or networks
- Collect or harvest any information from our services without authorization
- Use our services for any fraudulent or deceptive purposes
- Reproduce, duplicate, copy, sell, resell, or exploit any portion of our services without express written permission
- Use automated systems, including bots, scrapers, or similar tools, to access our services without authorization
6. Intellectual Property Rights
Our Intellectual Property
The services and all content, features, and functionality thereof, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, and software, are owned by ValueNova, its licensors, or other providers and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.
Your Content
You retain ownership of any content you submit, post, or display on or through our services. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute such content solely for the purpose of providing and improving our services.
7. Payment Terms
If you purchase a subscription or other paid services:
- You agree to pay all fees associated with your chosen plan
- Fees are billed in advance on a monthly or annual basis, depending on your plan
- All fees are non-refundable except as expressly stated in these Terms
- We reserve the right to change our fees upon 30 days' notice
- You are responsible for providing accurate billing information
- Failure to pay may result in suspension or termination of your account
8. Confidentiality
We understand that you may upload confidential business information to our platform. We will treat all information you provide as confidential and will not disclose it to third parties except as required to provide our services, as permitted by our Privacy Policy, or as required by law. You are responsible for ensuring you have the right to share any information you upload to our services.
9. Disclaimer of Warranties
OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT ANY DEFECTS WILL BE CORRECTED.
10. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL VALUENOVA, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) OUR SERVICES. OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM THESE TERMS OR YOUR USE OF OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
11. Indemnification
You agree to indemnify, defend, and hold harmless ValueNova and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to your use of our services, your violation of these Terms, or your violation of any rights of a third party.
12. Termination
We may terminate or suspend your account and access to our services immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use our services will immediately cease. All provisions of these Terms which by their nature should survive termination shall continue in full force and effect. The invalid, illegal, or unenforceable provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable while preserving its intent.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which ValueNova is incorporated, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of our services shall be resolved exclusively in the courts of that jurisdiction.
14. Changes to Terms
We reserve the right to modify or replace these Terms at any time at our sole discretion. If we make material changes, we will provide notice through our services or by other means. Your continued use of our services after any such changes constitutes your acceptance of the new Terms. If you do not agree to the new terms, you must stop using our services.
15. Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid, illegal, or unenforceable provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable while preserving its intent.
16. Entire Agreement
These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and ValueNova regarding your use of the Valuenova.ai website and any publicly available or self-serve services, and supersede all prior and contemporaneous understandings, agreements, representations, and warranties with respect to such use. For the avoidance of doubt, these Terms do not limit, modify, or supersede any separate signed enterprise agreement between you (or your organisation) and ValueNova.
17. Contact Us
If you have any questions about these Terms of Service, please contact us:
- By email:
- By visiting our contact page